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Leading into Christmas with our 40% Sale (ending December 31, 2017). Every item in the shop is marked down 40% while this sale lasts. . We accept Paypal and credit and debit cards supported by Paypal. Highlight a category below and click to see what is on offer. Shop now! Get ahead of the game by taking advantage of our sale.

All Dollar amounts are US$ (United States Dollars)

See Paypal instructions to the right (PayPal is the easiest method and includes Amex, Visa and Mastercard). You will have the opportunity to confirm your order before any payment is taken.

An email address is required so that you will have the ability to retrieve your files over a three day period if you wish. Check your SPAM folder in case your security settings direct our e-mail to you into your spam folder.

Word Doc copies. If you wish to supplement your PDF copies with Word Doc copies, we will supply copies (within 14 days of your purchase if requested) to match the PDF items that you have purchased, and using the email address supplied by you in your initial order.

Copyright: All of the materials that can be purchased from our shop are subject to copyright. Amongst other things, it means that you cannot sell or distribute copies of the documents or their content to others without our express permission. A hotel purchasing the content is able to use the content within the hotel. A hotel company planning to use the content in more than one of its’ hotels should contact us. Use the Contact Us form if you wish to clarify and/or obtain permission regarding your intended use.

Take the lead… get it done!

If you don’t have the authority in your organization to purchase the procedures in our shop, refer us to your Operations, HR or Training Manager and we will help put the case. You wouldn’t be looking at our site if you hadn’t considered just how much work and intellectual input goes into preparing the procedures for your team, department and hotel. The time you and your team save will be worth a lot more than the few dollars you need to buy our materials. Be pro-active and take your organization down the TrainingScope path.

Our Special Deal on the full system.

Our Special Deal gets you ALL of the hotel standard operating procedures from our shop for free when you sign up to TrainingScope, our dedicated and secure online system. TrainingScope allows you to manage the evolution of your procedures and link them into the job descriptions, training management function and performance review process. TrainingScope is a fabulous tool for managing the staff/training side of a new hotel, and is a game changer for existing operations. Take the lead..get it done!

To find out more about TrainingScope, use the Contact Us option from the menu bar. There is no obligation. You just owe it to yourself and the people you work for to find out more.


Leading into Christmas with our 40% Sale (ending December 31, 2017). Every item in the shop is marked down 40% while this sale lasts. . We accept Paypal and credit and debit cards supported by Paypal. Highlight a category below and